Rehnuma · 218 A1 PIA Society, Johar Town, Lahore, Pakistan · info@defaris.com · +92 331 290 3677 · defaris.com
General Disclaimer
The information provided on this website (defaris.com) is for general informational purposes only. While we make every effort to keep the information accurate and up-to-date, Rehnuma makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or its content.
Not a Medical Service
Rehnuma is a family care coordination and support service — not a medical, healthcare, or emergency services provider. While we coordinate and assist with medical-related tasks (such as hospital visits and medicine pickup), we are not licensed healthcare professionals. We strongly recommend that all medical decisions be made by qualified medical professionals.
Not an Emergency Service
While we provide emergency coordination support, we are not a substitute for official emergency services (Rescue 1122, Police, Ambulance). In any life-threatening situation, please contact official emergency services first. Our emergency line provides coordination and follow-up support alongside official services.
Third-Party Services
Our coordinators may engage third-party service providers (such as hospitals, pharmacies, utility companies) on behalf of clients. We are not responsible for the quality, accuracy, or outcomes of services provided by these third parties.
Limitation of Liability
In no event shall Rehnuma, its founders, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or information on this website.
Service Availability
Our services are subject to availability in specific geographic areas. We cannot guarantee availability in all locations in Pakistan. We continuously work to expand coverage and will inform subscribers of any service limitation affecting them.
Accuracy of Information
All reports, updates, and information provided by our care coordinators are based on their direct observations and best professional judgment. While we strive for accuracy, circumstances may change between visits. We encourage subscribers to maintain direct communication with family members when possible.
Contact
If you have questions about this disclaimer, please contact us at info@defaris.com.